Privacy Policy
We at our online platform are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable Swiss data protection laws.
1. Data Collection
When you use our service related to Swiss vignette information and registration support, we may collect certain personal data necessary to provide and improve our offerings. This may include:
- Identification details such as name and contact information.
- Vehicle information required for vignette registration.
- Usage data concerning how you interact with our site.
- Other information voluntarily provided during correspondence or inquiry.
2. Purpose of Data Processing
Your data is processed for the following purposes:
- To provide and manage vignette registration services.
- To comply with legal and regulatory obligations.
- To respond to your inquiries and provide customer support.
- To improve the functionality and user experience of our online platform.
- To prevent and detect fraud or unauthorized use.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent when explicitly provided.
- The necessity to fulfill a contract or pre-contractual measures.
- Compliance with legal obligations.
- Our legitimate interests in operating and improving our service, balanced against your rights.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Data may be shared with authorized third parties only when necessary, including:
- Government authorities for compliance with road travel and toll regulations.
- Service providers assisting in operation and maintenance of our platform under strict confidentiality agreements.
- Legal entities as required by law or to protect our rights.
5. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes stated above or to comply with applicable laws and regulations. Once data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
Under GDPR and Swiss data protection laws, you have the following rights regarding your personal data:
- Right to access and obtain a copy of your data.
- Right to correct or update inaccurate data.
- Right to request deletion or restriction of processing.
- Right to object to certain types of processing.
- Right to data portability in applicable cases.
- Right to withdraw consent at any time without affecting prior processing.
- Right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at our physical address provided below.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Regular assessments are performed to ensure the continued security of our systems.
8. International Data Transfers
Your data is processed and stored within Switzerland and the European Economic Area (EEA). If personal data is transferred outside these regions, we ensure that adequate safeguards are in place to protect your information in accordance with GDPR requirements.
9. Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience and analyze usage patterns. You have the option to manage cookie preferences through your browser settings. These tools do not collect personal identification information without your consent.
10. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in regulations, our practices, or service offerings. Any significant changes will be communicated appropriately through our online platform.
Contact Information
For any questions or requests related to your personal data or this privacy policy, please write to us at:
Via Nassa 15
6900 Lugano
Switzerland
We are dedicated to safeguarding your privacy and ensuring transparent communication regarding your personal data. Thank you for trusting our service for your road travel compliance needs.